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Privacy
Welcome to the Privacy Policy of Alamoudi Exchange Company.
We collect the following data from you in order to provide services in accordance with the regulatory and supervisory requirements of the Saudi Central Bank, especially those related to the “Know Your Customer” (KYC) principle:
Identification Data:Full name, ID/Iqama number, nationality, date and place of birth,marital status.
Contact Information:Mobile number, email address, residential and work addresses.
Financial Information: Income, bank accounts, purpose of transactions, and expected number of transactions.
Additional Information when creating a membership or conducting transactions:The Ultimate beneficiary owner of the membership, purpose of the financial transaction.We will not request sensitive information such as: ethnic or racial origin, religious beliefs,political opinions, or similar.
How Do We Collect Your Data?
Data is collected directly from you when visiting one of the company's branches through paper forms, securely and systematically.
What Are the Legal Bases for Processing Personal Data?
| Data Type | Purpose and Legal Basis |
| National ID/Iqama Number |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Mobile Number | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Nationality | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Full Name | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Date of Birth | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Residential Address | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Work Address | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Employer Name | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Job Title | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Income Information | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Purpose of Membership | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Expected Number of Transactions |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Political Exposure Classification |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| The Ultimate Beneficiary owner of the Membership |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Copy of National ID/Iqama | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Completed KYC Form | Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Company Data (Company Name, Commercial Registration, Business Activity) |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Memorandum of Association and Articles of Association |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
| Personal Data of Owners and Executive Managers |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company |
| Copies of IDs of Owners and Executive Managers |
Fulfill KYC requirements – Create an invoice for the client, enabling them to complete transactions through the company. |
Your Rights as Customers
- Right to be informed
- Request for access to personal data
- Request to correct data
- Request to object to processing (where applicable).
Please note that in some cases, these rights may be limited in compliance with Saudi Central
Bank regulations.
How to Submit a Request?
You can submit your request by filling out the (Personal Data Subject Request Form) and
sending it via email to:[email protected]
Please note: the response time for all requests is within 14 business days, and you will be
notified and kept informed of the process.
How Do We Use Your Data?
- We use your data solely for the following purposes:
Conducting financial transactions (buying and selling local and foreign currencies).
- Meeting regulatory requirements (KYC, Anti-Money Laundering, and Anti-TerrorismFinancing).
- Improving services and responding to inquiries and complaints.
- Developing products and assessing customer satisfaction.
Do We Share Your Data?
- We do not share your personal or financial data with any external party unless:
We obtain your prior explicit consent.
- There is a legal requirement by a supervisory authority (e.g., Saudi Central Bank or
law enforcement agencies)
Who Has Access to Your Data Within the Company?
Only authorized employees committed to confidentiality policies have access to your data,
and solely based on business needs.
How Do We Protect Your Data?
We use a secure electronic environment, monitor systems to detect unauthorized access
attempts, encrypt data, and store it under strict control.
How Long Do We Retain Your Data?
We retain your data only for the period required by regulations and directives issued by the
Saudi Central Bank.
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For inquiries or complaints, please contact us via:[email protected]
